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What Does an Arbitrator Do?

The Neutrals®  Jan. 23, 2024

An arbitrator plays a critical role in the alternative dispute resolution (ADR) process, acting as an unbiased third party who is appointed to resolve disputes between two or more parties. Instead of heading to a traditional courtroom, conflicts are settled in a more private setting under the guidance of the arbitrator. They listen attentively to both sides of the argument, consider the evidence presented, and make a binding decision that effectively resolves the conflict. 

While the arbitrator's decision is typically legally binding, it's important to note that they don't possess the power to enforce their ruling. If needed, enforcement can be sought through the courts. Chosen for their extensive knowledge in a specific field or their understanding of applicable laws and regulations, arbitrators aim to ensure a fair and impartial process. They give each party an opportunity to present their case, examine the evidence, and apply relevant laws or contractual agreements to reach a resolution. By opting for arbitration, parties can benefit from a private, efficient, and flexible way to settle disputes. 

What an Arbitrator Does

An arbitrator's role is multi-faceted and involves several key responsibilities. First and foremost, an arbitrator manages the arbitration proceedings, which includes setting the timetable, scheduling hearings, and overseeing the exchange of documents and evidence between the parties.  

During the hearings, arbitrators preside over the presentations of arguments, evidence, and witnesses from both parties. They maintain order, ensure procedural fairness, and provide each party with an opportunity to present their case. After considering all the evidence and arguments, arbitrators must render a well-reasoned and binding decision, known as an arbitral award. This decision is based on applicable laws, contractual provisions, and other relevant factors.  

It's also worth noting that all information related to the arbitration is kept confidential by the arbitrator unless required by law or consented to by the parties. Key to their purpose is treating all parties involved in the dispute equally, without showing any favoritism. As part of their professional conduct, they are expected to act with integrity, honesty, and diligence throughout the arbitration process. 

Cases an Arbitrator May Handle

Arbitrators can be used to resolve a variety of disputes, ranging from commercial and employment disputes to family law matters. Some common types of cases that an arbitrator may handle include contract disputes, employment or workplace conflicts, product liability claims, construction disagreements, and consumer complaints. 

Parties involved in these types of disputes often turn to arbitration as a more efficient and cost-effective alternative to traditional litigation. Unlike court proceedings, arbitration can be tailored to the specific needs of the parties and can often be resolved more quickly. 

For example, in a business dispute, the parties may want to expedite the resolution process to avoid lengthy delays and potential harm to their companies. In another instance, co-parents navigating a custody disagreement may benefit from the privacy and confidentiality of arbitration as opposed to airing personal matters in a public courtroom. 

Arbitrator vs. Mediator vs. Attorney

Despite all being involved in the resolution of disputes, an arbitrator, mediator, and lawyer each have distinct roles and specialties.  

An arbitrator listens to both sides of a dispute, considers the evidence and arguments, and makes a binding decision or award. Their role is to resolve the conflict, providing a fair and just outcome for all parties involved. Unlike a judge, an arbitrator does not have the authority to enforce their decision, but their award is usually legally binding and enforceable through the courts if necessary. 

A mediator, on the other hand, facilitates communication and negotiation between disputing parties. Their goal is to help these parties reach a mutually acceptable agreement. Unlike an arbitrator, a mediator does not make a binding decision. They assist the parties in finding common ground and exploring settlement options. Mediation is a voluntary process, and the mediator does not have the power to impose a resolution on the parties. 

Lastly, a lawyer provides legal advice and representation throughout the dispute resolution process. Whether representing one of the parties or acting as an advocate, they help their clients understand their rights and obligations, prepare their case, and present arguments and evidence. Trained in the law, lawyers use their knowledge to advocate for their clients' interests. 

If you're faced with a court-ordered mediation or any legal matter in South Florida, consider reaching out to The Neutrals®. With over 20 years of experience, this team of professionals is prepared to guide you through the process, advocating for the best interests of all parties involved. 

What The Neutrals® Do

The Neutrals® is a team of certified arbitrators, mediators, and lawyers who provide elite alternative dispute resolution services to communities across South Florida. They offer their services to individuals, businesses, and organizations looking for an efficient and effective way to resolve conflicts without the need for court intervention. Their team is highly knowledgeable in various areas of law and has experience with a wide range of disputes. Contact them today to learn what they can do for you.